#58 Do Our Customers Change Us?

A study has proven our opinions change by empathy, not facts. Given the nature of the pest control industry, are our opinions on social issues being altered by the relationships we cultivate with our customers? In episode 58, Bryan, Steve, and Patrick will all chime in on the question.

In addition, Bryan ponders how you can motivate new techs to learn more about their craft.

This Week’s Contributors:

Patrick Baldwin (Guest) – Patrick is co-owner of PestWorks and of 855bugs.com in Waco, TX. He is a husband and father of two boys, and also enjoys reading, watching college football, and sleeping.

Bryan Baird (Co-Host) – Bryan Baird is owner of Baird’s Pest Control in Valdosta, GA. and sits as a regional director for the Georgia Pest Control Association. He has been in the pest control industry for over 25 years. A husband and father of two, Bryan somehow has time to be featured on a local radio show and co-host Arthropodcast.

Steve Jackson (Co-Host) –  After selling his pest control business, Steve Jackson moved halfway across the country and became a commercial pest tech for a very large company that starts with the letter “T”. He is a husband and father of two. He enjoys watching college football, catching movies, and learning about his NEW community in Omaha, Nebraska. He also has a weird habit of writing his bios in third person.